Former product lead Piani on identity verification: ‘Reduces cases of fraud by adding an extra layer of protection’

Thomas Piani, Former Product Lead, Brex
Thomas Piani, Former Product Lead, Brex
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Thomas Piani, former product lead at Brex, said that implementing identity verification solutions reduces cases of fraud by adding an extra layer of protection. The statement was made as Brex rolled out its cash management product amid broader pressure across online platforms to verify users while safeguarding personal data.

The topic is significant as fintech companies in the United States are experiencing a rise in fraudulent activity, with 60% of financial organizations reporting an increase over the last year. Credit card fraud, account takeover, and identity theft are among the most common types, according to Alloy’s 2025 State of Fraud Benchmark Report. Identity verification solutions play a key role in mitigating these risks during customer onboarding.

In a case study published on Persona’s website about Brex’s use of identity verification for its new cash management product, Piani stated that “Persona was the right choice for us because of their geographical coverage, their focus on user experience, and the willingness of the team to closely partner with us to build the right integration for our needs. Throughout the entire process from partner selection to implementation and testing, the level of support and collaboration with the Persona team was truly incredible. Thanks to the tight partnership with Persona, this integration was a real success.”

Brex needed to confirm customer identities for compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations when expanding its services with the product. The integration was designed to handle government-issued IDs from multiple countries and compare extracted information against account details in real time.

Global spending on AML and KYC solutions continues to rise as firms adopt advanced tools. A research by Burton Taylor Consulting found that spending on AML is expected to reach $2.9 billion by the end of 2025. The increase reflects demand for compliance and fraud prevention tools across the international fintech market, according to Fintech Global.

Piani held multiple product leadership positions at Brex over nearly six years, focusing on fintech products aligned with financial regulatory requirements. His roles included product lead, director of product management for Brex Cash, and head of spend management product, according to his LinkedIn profile.



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