Sutter Health has announced the deployment of new medical devices that connect directly to Epic’s electronic health record (EHR) system. The devices, developed in partnership with Epic, are designed to help patients manage chronic health conditions remotely.
“Our vision is to be the most comprehensive, integrated and connected health system for getting and staying well. Digital innovation is an important part of how we deliver on that,” said Sutter Health President and CEO Warner Thomas. “Access becomes easier when patients’ homes are care settings as much as our clinics and hospitals. This connected approach can help people better manage chronic diseases, stay healthier and avoid unnecessary trips to the hospital — all while improving their overall experience.”
The integration was first introduced at Epic’s UGM 2024 conference. Within a year, Sutter Health and Epic moved from concept to implementation.
“Sutter Sync takes emerging technology and applies it to real-world problems — helping patients better manage their health outside of the hospital, and ultimately helping to improve outcomes,” said Taylor Seale, Telehealth & RPM Product Lead at Epic.
Sutter’s proprietary blood pressure cuff, scale, and glucometer allow automatic data transmission without requiring a device-specific app. Data flows in real time from the device to the Epic MyChart app on patients’ phones or tablets, then into their health records.
This setup enables care teams to view home measurements between office visits, supporting more informed treatment decisions or timely medication adjustments for those with chronic conditions.
The devices transmit readings even if the MyChart app is closed or if a patient’s phone is not nearby. These features support ongoing relationships between patients and providers by offering context-rich data.
As part of the Sutter Sync digital care program, these devices now support patients managing Type 2 diabetes, high blood pressure, and pregnancy. The program began in spring 2025 with high blood pressure management and currently serves over 3,000 participants.
According to recent statistics from the American Diabetes Association, about 55% of adults in California have either prediabetes or diagnosed diabetes. Nearly 37% have high cholesterol—conditions often leading to serious complications such as heart disease or stroke.
“Sutter Sync reflects the future of care: connected, convenient and personalized, which are essential elements to help patients achieve and sustain their best health outcomes over time,” said Richard Milani, M.D., chief clinical innovation officer for Sutter Health. “Few programs address multiple chronic conditions in one integrated model, which collectively can reduce the burden on patients while producing a tremendous impact on overall health.”
Eligible Medicare-enrolled patients will soon be able to join the program through physician referrals for Type 2 diabetes, high cholesterol, and high blood pressure management. A pilot pregnancy program will also launch with a small group of participants.
“We’re building a care experience that meets the needs of today’s patients, whether they’re in the clinic, at home or engaging with us digitally,” said Sutter Health’s Vice President of Digital Care John Evans. “By design, Sutter Sync embodies the best of what modernized care can look like: where people with chronic conditions can track their health, stay connected and receive the support they need to lead healthier lives.”
